Privacy Policy

Privacy Policy

1. Information We Collect

When you browse, register accounts or place orders on candlewarmersusshop.it.com, we may collect two types of user information:

Personal Identifiable Information

  • Registration information: username, valid email address, contact information
  • Order checkout data: shipping full name, delivery address, postal code, payment billing details
  • Service interaction data: email content sent to support, feedback and review content submitted by users

Non-Personal Anonymous Data

Automatically collected browsing data including device model, website access time, page browsing records, click tracks and cookie data for platform operation optimization. This information cannot be used to identify specific individual users.

2. Purpose of Information Collection

We only utilize collected user data for legitimate business operation needs, including:
  • Complete order payment verification, warehouse packaging and global delivery arrangement
  • Send order tracking updates, discount activity notifications and product new arrival reminders via email
  • Respond to customer after-sales requests, return refund applications and product consultation
  • Optimize website page layout, product recommendation logic and shopping experience
  • Prevent fraudulent orders, unauthorized account login and abnormal transaction risks

3. Information Sharing & Disclosure

We will never sell, rent or trade your personal private information to third-party commercial marketing platforms without your explicit written consent. Limited data sharing only occurs under the following necessary scenarios:
  • Authorized logistics carriers: receive delivery address and contact info to complete parcel shipment
  • Licensed payment service providers: obtain billing data to process USD settlement transactions securely
  • Legal requirement situations: disclose user data under mandatory authorized reseller regulatory requests

4. Cookie Usage Rules

Our website uses standard browser cookies to record user browsing preferences, save shopping cart content and maintain account login status. You can disable cookie functions via your browser setting page at any time; note that partial shopping functions may be restricted after cookie shutdown.

5. User Data Protection Rights

All registered users hold full rights to their personal data:
  • Request complete copy of all personal information stored on our platform
  • Apply for correction of wrong delivery address, contact mailbox and other order data
  • Submit permanent account deletion application to erase all historical user records
  • Unsubscribe from marketing promotional email notifications at any time via email unsubscribe link

6. Data Security Protection

We adopt encrypted data transmission technology for all checkout and account pages of candlewarmersusshop.it.com to block unauthorized data interception. Internal staff can only access user information under authorized work permissions, with strict internal information management rules to avoid private data leakage.

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