By completing payment and submitting any product order on candlewarmersusshop.it.com, you fully acknowledge and agree to abide by all clauses listed within these Terms of Purchase, together with our supporting rules including Shipping Policy, Refund Policy and Privacy Policy. If you disagree with any purchase term, you shall not place orders on our platform.

All commodity prices displayed on the website are denominated in US Dollar, which is our sole unified settlement currency for all global customers. All listed prices include product value only; we provide permanent free shipping for all orders with zero additional logistics fees. We reserve the right to adjust product prices and launch limited-time discount activities without advance notice, and the price displayed at checkout shall be the final transaction amount for your order.

Orders take effect only after successful payment confirmation via authorized payment channels. We do not hold inventory for unpaid shopping cart items; uncompleted orders will be automatically canceled after payment timeout. Customers shall take full responsibility for inputting correct delivery address, contact information and payment details during checkout; any delivery failure caused by wrong manually filled information shall not be borne by our platform.

We conduct real-time inventory synchronization for all wax warmers, wax melts and fragrance oil products. If items you ordered run out of stock after payment, our support team will contact you to provide two optional solutions: replace with equivalent-value alternative aroma products or cancel the out-of-stock sub-order and issue corresponding partial refund.

We process all valid orders within 1–3 business days after payment verification, with a unified global delivery cycle of 6–12 business days after dispatch. Delivery time fluctuations caused by carrier delays, customs inspection or regional logistics restrictions shall not be deemed our platform liability. All goods are shipped from our unified warehouse, and we do not offer self-pickup offline store services.

All return and refund behaviors must comply with the standards specified in our independent Refund Policy page. Customers enjoy 60-day free return qualification for eligible unused intact goods; refund funds will be returned to original payment accounts within 5–10 business days after warehouse inspection of returned parcels. We reserve the right to reject return applications for items that fail to meet return eligibility conditions.

Our wax warmers, soy wax melts and diffuser oils are civilian home fragrance products for indoor daily use only. Customers shall follow product usage instructions strictly to avoid safety hazards such as high-temperature scalding and skin irritation from undiluted fragrance oils. We do not take responsibility for personal injury or property loss arising from improper manual operation of purchased goods.

We reserve the right to revise and update these Terms of Purchase regularly. Updated clauses will take effect once published on candlewarmersusshop.it.com, and continued shopping on our website represents your acceptance of the latest revised purchase terms.